Available 24/7
Emergency Plumbing
24/7 emergency plumbers
When a pipe bursts or water is coming through the ceiling, we answer day or night and aim to be at your Eastern Suburbs door within 30 minutes. Call us and we will talk you through shutting off the water while a plumber is already on the way.
Call 0477 858 951Get a fast quote
Send your details and we'll call you straight back. $0 callout, fixed pricing.
When water is coming through the ceiling or a pipe has burst, every minute counts, and you need someone who actually answers. Norton Plumbing is available around the clock for plumbing emergencies across Coogee, Randwick, Maroubra and the Eastern Suburbs. Call us and we will talk you through shutting off the water, then get a plumber to you fast, usually within 30 minutes.
Our Process
How we handle emergency plumbing
Phone assessment to understand the emergency and advise on immediate steps
Rapid dispatch - aim to be on-site within 30 minutes across Eastern Suburbs
Isolate the problem - stop water/gas flow to prevent further damage
Emergency repair to restore service and safety
Full assessment and permanent repair quote if further work is needed
Documentation for insurance claims if required
Need emergency plumbing sorted? Get in touch.
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Why Norton
Why choose Norton Plumbing
$0 Callout Fee
No charge just to show up. You only pay for the work.
Fixed Pricing
Quoted upfront before we start. No surprises, ever.
30-Min Response
Based in Coogee. 30 minutes to most Eastern Suburbs locations.
5★ Google
101 five-star reviews from real customers.
Licensed & Insured
Licence #397768C. Master Plumbers NSW member.
15+ Years Local
Adam, Rebecca and the team know Eastern Suburbs plumbing inside out.
Pricing
No callout fee during business hours (after-hours callout explained on the phone). Emergency work is quoted on arrival before we start. We don't charge inflated 'emergency rates' - same honest upfront pricing day or night.
Quoted and agreed upfront before any work begins.
Prevention Tips
- Know where your water mains shutoff is - usually a tap near the meter at the front of your property. Turning it off stops water damage while you wait for help
- Know where your gas meter shutoff is - if you smell gas, turn it off, open windows, and get out
- Replace flexi hoses under sinks every 5 years - they're a ticking time bomb responsible for 20% of all household water damage claims in Australia
- Keep a plumber's number saved in your phone before you need one - searching at 2am when your kitchen is flooding is not ideal
- If water is pooling, move valuables and electronics away from the area before trying anything else
Common Questions
Emergency Plumbing FAQ
We don't inflate our rates just because it's 2am. You'll get an honest, upfront quote on arrival - same as a daytime call. No callout fee, no surprises.
We're based in Coogee, so we can typically reach anywhere in the Eastern Suburbs within 30 minutes. the Eastern Suburbs is in our core service area.
Turn off the water at the mains (usually a tap near your water meter at the front of the property). If it's a gas leak, turn off the gas meter and open windows. If water is pooling, try to move valuables away from the affected area. We'll guide you over the phone.
Most home insurance covers the damage caused by plumbing failures (water damage, mould remediation) but not always the plumbing repair itself. We'll provide full documentation for your insurance claim.
In a genuine emergency (burst pipe, gas leak, sewage backup), turn off the water/gas and call a plumber immediately. Your safety comes first. Let your landlord or property manager know as soon as possible - we can deal with them directly on billing.
Turn off the water at the mains immediately - this stops the flow. Then call us. Flexi hose bursts are the single most common cause of catastrophic water damage in Australian homes, accounting for 20% of all household water damage claims with an average cost of $27,500. We'll stop the leak, help you document the damage for insurance, and replace the failed hose. To prevent this happening: check the date stamp on all flexi hoses under your sinks and basins, and replace any older than 5 years.
$0 callout fee during business hours (Mon-Fri 7am-6pm, Sat 8am-1pm). After-hours emergency callouts carry a fee we explain on the phone before we come out — you decide whether to proceed. Either way, emergency work is quoted on-site before we start. We don't charge inflated emergency rates — same honest upfront pricing day or night.
Emergency Plumbing by Suburb
Recent jobs
Real Emergency Plumbing jobs across the Eastern Suburbs
A look at how Norton Plumbing has handled real emergency plumbing jobs for local homes and strata buildings, with photos from the job.
Case study · 5 min read
Gas regulator Rose Bay: pressure test
Norton Plumbing replaced a failing gas regulator at a Rose Bay home, then ran a full pressure drop test to confirm the new setup was safe.
Adam Norton · 15 July 2026
Case study · 6 min read
Blocked drain Point Piper: tree roots
A Point Piper renovation uncovered a drain packed with tree roots. Here is what the CCTV camera found and how high-pressure jetting cleared the line.
Adam Norton · 7 July 2026
Case study · 6 min read
Blocked drain Coogee: tree root dig-up
A Coogee strata building had been fighting slow drains for months. Two clearing attempts had already failed. Here is what the camera found, why jetting was not enough, and how the job was done.
Adam Norton · 2 June 2026
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$0 callout fee. Fixed pricing, quoted upfront before work starts. No surprises.
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