
Our Services
Strata Plumbing
Strata plumbing for Eastern Suburbs apartment blocks - annual maintenance, riser inspections, emergency callouts. Experienced with 1960s-80s buildings.
Our Process
How we handle strata plumbing
Strata manager liaison - we understand body corporate processes, approvals, and common vs lot responsibility
Common area plumbing maintenance (risers, stacks, stormwater, fire services, backflow prevention)
Riser and stack inspections - CCTV assessment of ageing galvanised, copper, and cast iron pipework in older buildings
Individual lot service for owner/tenant callouts under strata agreements
Preventative maintenance programs - scheduled annual inspections to reduce emergency callouts by up to 60%
AGM-ready reporting - detailed condition reports with photos, defect prioritisation (urgent / 30-day / capital works), and committee-formatted quotes
Multi-unit coordination for riser replacements, pipe relining, and major capital works

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Why Norton
Why choose Norton Plumbing
$0 Callout Fee
No charge just to show up. You only pay for the work.
Fixed Pricing
Quoted upfront before we start. No surprises, ever.
30-Min Response
Based in Coogee - 30 minutes to most Eastern Suburbs locations.
5★ Google
61 five-star reviews from real customers.
Licensed & Insured
Licence #397768C. Master Plumbers NSW member.
15+ Years Local
Adam, Rebecca and the team know Eastern Suburbs plumbing inside out.
Pricing
Strata maintenance agreements quoted per building based on size and scope. Emergency callouts at standard rates - no strata surcharge.
Quoted and agreed upfront before any work begins.
When to Call
- •Multiple units reporting similar issues (usually a riser problem)
- •Water stains on ceilings in lower-floor units
- •Rising water bills for common area metering
- •Recurring blockages in the same stack
- •Failed backflow prevention test
Prevention Tips
- •Schedule annual CCTV inspections of common drain stacks - catching a riser problem early saves the body corporate tens of thousands
- •Ensure backflow prevention devices are tested annually as required by Sydney Water
- •Keep a plumbing maintenance log for the building - it helps identify recurring issues and plan capital works
- •Educate residents about what not to flush - wet wipes, sanitary items, and cooking grease cause the majority of strata blockages
- •If multiple units report the same issue (slow drains, water stains), it's almost certainly a common property problem - investigate immediately
Common Questions
Strata Plumbing FAQ
Yes - we work with strata managers across the Eastern Suburbs. We understand the approval process, provide detailed quotes for committee review, and can attend strata meetings to explain recommended works.
Depends on where the problem is. Common property plumbing (risers, stacks, stormwater) is typically body corporate responsibility. Plumbing within a lot (taps, toilet, hot water) is the owner's responsibility. We can advise on the boundary.
Absolutely. We offer annual maintenance agreements including scheduled CCTV inspections, backflow testing, hot water plant checks, and priority emergency response. Preventative maintenance reduces emergency callouts by up to 60%.
Yes. We've managed riser replacements in apartment blocks across the Eastern Suburbs. We can often reline rather than replace, which is faster, less disruptive, and cheaper. We'll assess your building and present options to the committee.
Same 30-minute response as any emergency. For buildings on a maintenance agreement, you get priority dispatch and a dedicated contact number.
Yes - older Eastern Suburbs apartment blocks from the 1960s-80s are a big part of our work. These buildings typically have ageing galvanised steel or cast iron risers, original clay drainage, and copper pipework corroded by coastal salt air. We do CCTV riser inspections to assess condition, and can reline rather than replace where possible - avoiding the need to rip out residents' bathroom tiles. We'll give your committee a clear condition report with photos and a staged remediation plan.
We provide detailed condition reports with before-and-after photos, CCTV footage where applicable, and defects categorised as urgent, 30-day, or capital works. Our quotes are formatted for body corporate approval - clear scope, fixed pricing, and separated into common property vs lot-owner responsibility where needed. Everything your committee needs for AGM records and special levy justification.
Strata plumbing costs depend on scope. Emergency callouts are at standard rates with no strata surcharge. Annual maintenance agreements are quoted per building based on size and number of lots. Capital works like riser replacement or pipe relining are assessed and formally quoted for committee approval, with full documentation included.
Strata Plumbing by Suburb
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$0 callout fee. Fixed pricing, quoted upfront before work starts. No surprises.
