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Tips & guides

Practical plumbing advice.

Adam Norton from Norton Plumbing at the open Puretec FilterWall whole-house water filter cabinet installed in the side passage of a Bondi home
Featured

Case study · 7 min read

Whole-house water filter, Bondi

A Puretec FilterWall F5 went in on the mains at a Bondi cottage at the end of a renovation, so every tap in the house runs filtered, not just the kitchen.

Adam Norton · 10 September 2026

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From the workshop

Adam Norton of Norton Plumbing standing beside a newly installed Thermann Smart Electric storage hot water tank in the side passage of a Maroubra home

Case study · 6 min read

Smart electric hot water, Maroubra

A Thermann Smart Electric tank replaced an ageing electric system in Maroubra. The timer and WiFi controller are what cut the running cost, not the tank.

Adam Norton · 9 September 2026

Greg from Norton Plumbing holding up a tree root mass pulled from a blocked stormwater drain in the side passage of a red brick strata block in Double Bay

Case study · 7 min read

Blocked stormwater drain, Double Bay

A blocked drain at a Double Bay strata block turned out to be tree roots through the stormwater joints, packed wall to wall at 2.5 metres.

Adam Norton · 8 September 2026

Adam Norton of Norton Plumbing installing a reduced pressure zone backflow prevention device on the external wall of a Bondi strata apartment building

Case study · 6 min read

Backflow prevention device install, Bondi

A Bondi building needed backflow containment on its water service. We installed a reduced pressure zone device, and it now has to be tested every year.

Adam Norton · 2 September 2026

Adam Norton of Norton Plumbing working on the relief valve of an Everhot electric storage hot water tank built into a kitchen island cupboard at a Coogee home

Case study · 6 min read

Hot water relief valve leaking, Coogee

A weeping relief valve left a damp patch under a Coogee kitchen island. The valve had failed, not the Everhot tank, which is the usual answer.

Adam Norton · 27 August 2026

Adam Norton and a Norton Plumbing plumber on extension ladders in a narrow side passage, fitting a new PVC waste stack to the brick wall of a Coogee Bay Road strata block

Case study · 6 min read

Strata waste stack replacement, Coogee

Apartments in a Coogee Bay Road block kept getting leaks. The cast iron waste stack had corroded through, so we replaced the full run in PVC.

Adam Norton · 24 August 2026

Adam Norton and Greg from Norton Plumbing with a Puretec FilterWall F Series whole-house water filter unboxed at a Randwick home in Sydney's Eastern Suburbs

Case study · 6 min read

Whole-house water filter, Randwick

A Puretec FilterWall F5 went in on the mains at a Randwick home, so every tap in the house is filtered, not just the one at the kitchen sink.

Adam Norton · 18 August 2026

Adam Norton from Norton Plumbing kneeling beside an open under sink cabinet at a Maroubra hairdressing salon, holding a large mass of matted hair cleared from the blocked drain

Case study · 5 min read

Blocked drain Maroubra: salon sink

A Maroubra salon called Norton Plumbing about a leak under the basin. The cause was a blocked drain. Why hair blockages show up as leaks.

Adam Norton · 17 August 2026

Adam Norton from Norton Plumbing holding a new Davey submersible pump with a float switch in the subfloor of a Dover Heights house during a rainwater pump replacement

Case study · 5 min read

Rainwater pump replacement Dover Heights

A rainwater pump replacement under a Dover Heights house. Swapping the pump was the straightforward part. Getting to it was the job.

Adam Norton · 14 August 2026

Adam Norton from Norton Plumbing holding a Puretec Z7-R filtration cartridge beside the open sink cupboard of a Coogee kitchen before fitting the under-sink water filter

Water filtration · 7 min read

Under-sink water filter install in Coogee

In an apartment an under-sink filter is usually the only option, because the incoming main is common property. A Puretec PureMix Z7 in a Coogee kitchen.

Adam Norton · 13 August 2026

Adam Norton from Norton Plumbing holding a phone into an opening cut in the brick wall of a Coogee block of flats to see the burst pipe inside the cavity

Case study · 5 min read

Burst pipe Coogee: leak inside a wall

Water showing at the base of a wall rarely marks the break. In this Coogee block it ran out at ground level and the burst pipe was a full storey above.

Adam Norton · 7 August 2026

Adam Norton and Greg from Norton Plumbing moving a boxed Rinnai Enviroflo 340 litre heat pump hot water system into a Maroubra home

Case study · 5 min read

Heat pump hot water install, Maroubra

A Rinnai Enviroflo 340 litre heat pump installed in Maroubra. Heat pumps run on roughly a third of the energy a conventional electric storage tank uses.

Adam Norton · 6 August 2026

Greg from Norton Plumbing beside a newly installed Thermann electric storage hot water system mounted high on a laundry wall in Coogee

Case study · 5 min read

Electric hot water replacement, Coogee

Lukewarm water, rust at the hot tap or a damp patch under the tank means an electric hot water system is near its end. A Coogee replacement, step by step.

Adam Norton · 30 July 2026

Adam and Rebecca Norton of Norton Plumbing at Coogee, marking 100 five-star Google reviews

Our story · 3 min read

100 five-star Google reviews

Norton Plumbing has passed 100 five-star reviews on Google. A thank you to the Eastern Suburbs families and businesses who trusted us in their homes.

Rebecca Norton · 30 July 2026

Greg from Norton Plumbing at an open under-sink cabinet in a Coogee kitchen with a drain machine set up to clear a blocked kitchen sink

Case study · 5 min read

Blocked kitchen sink in Coogee: fixed

A Coogee kitchen sink that would not drain, cleared by Norton Plumbing. Why fat build-up blocks kitchen lines and what actually clears it.

Adam Norton · 23 July 2026

Greg from Norton Plumbing lying in a dug excavation pit in a South Coogee garden, reaching down to a cracked drain pipe surrounded by tree roots

Case study · 5 min read

South Coogee drain crack: tree roots

Tree roots had cracked a drain pipe in a South Coogee garden. Norton Plumbing dug down, cut out the damaged section, and replaced it with new PVC pipe.

Adam Norton · 22 July 2026

Adam and Rebecca Norton holding Adam's NSW Police Certificate of Appreciation, standing in front of the NSW and Australian flags

Our story · 3 min read

NSW Police recognise Adam Norton

In June 2025, Adam Norton stopped to help a stranger hurt in a motorcycle accident on the Gore Hill Freeway. NSW Police have recognised his actions.

Rebecca Norton · 15 July 2026

Greg from Norton Plumbing fitting a new gas regulator into the pipework under a Rose Bay home

Case study · 5 min read

Gas regulator Rose Bay: pressure test

Norton Plumbing replaced a failing gas regulator at a Rose Bay home, then ran a full pressure drop test to confirm the new setup was safe.

Adam Norton · 15 July 2026

Adam Norton from Norton Plumbing holding a long mass of tree roots pulled from a blocked drain during a heritage home renovation in Point Piper

Case study · 6 min read

Blocked drain Point Piper: tree roots

A Point Piper renovation uncovered a drain packed with tree roots. Here is what the CCTV camera found and how high-pressure jetting cleared the line.

Adam Norton · 7 July 2026

Adam and Rebecca Norton together in Norton Plumbing polo shirts, Eastern Suburbs coastline in the background

Our story · 4 min read

Behind Norton Plumbing: Our Story

Meet Adam and Rebecca, the husband-and-wife team behind Norton Plumbing: from a Canberra apprenticeship to Sydney high-rises to family life in Coogee.

Rebecca Norton · 7 July 2026

Adam Norton from Norton Plumbing beside a newly installed Rheem gas storage hot water system in a brick side passage on Byron Street in the Eastern Suburbs

Seasonal · 5 min read

Why hot water systems fail in winter

It has been a heavy fortnight for hot water in the Eastern Suburbs. Here is why systems fail when the cold sets in, and the warning signs worth acting on early.

Adam Norton · 2 July 2026

Adam and Blake from Norton Plumbing servicing a Puretec FilterWall whole-home water filter mounted on the external wall of an Eastern Suburbs home

Water filtration · 5 min read

Water filtration FAQs for Sydney homes

Straight answers to the questions we hear most as Puretec Specialist Installers: whether you need filtration, what it removes, treating rainwater, and how often cartridges need changing.

Norton Plumbing · 25 June 2026

Blake from Norton Plumbing standing beside a finished copper outdoor shower on a timber slat screen at a Mount Street home in Coogee

Case study · 4 min read

Copper outdoor shower installs, Eastern Suburbs

Custom copper outdoor showers, built from scratch for Eastern Suburbs back gardens. Two recent jobs: a slat-screen shower in Coogee and a rain shower on a black timber fence in Bronte.

Norton Plumbing · 25 June 2026

Adam Norton from Norton Plumbing standing beside a newly installed Rheem gas hot water system in a brick side passage in Maroubra

Case study · 5 min read

Emergency hot water replacement, Maroubra

An emergency callout in Maroubra: a leaking 12-year-old hot water system, a burst pipe buried underneath, and a same-day Rheem gas replacement.

Adam Norton · 22 June 2026

Puretec FilterWall in Charcoal installed against a garden wall with lush greenery, whole-home water filtration for Eastern Suburbs homes

Water filtration · 6 min read

Which water filter is right for your home?

Whole-home FilterWall, undersink tap filter, reverse osmosis, or shower filter - Norton Plumbing explains the difference and how to choose the right Puretec system for your Eastern Suburbs home.

Rebecca Norton · 19 June 2026

Adam and Greg from Norton Plumbing working at a drain emergency dig-up in Coogee, one operating the electric eel machine and one reading the CCTV camera, blue protective sheeting on the ground

Emergency · 4 min read

Plumbing emergency: the first 60 seconds

Water going where it shouldn't? Here is the order of steps to take right now - shutting off the supply, protecting the property, and what to tell a plumber when you call.

Adam Norton · 18 June 2026

Blake from Norton Plumbing holding a clip-on toilet rim freshener recovered from a blocked drain in a Coogee apartment building

Drainage · 6 min read

Prevent blocked drains: Eastern Suburbs

What actually blocks drains in Sydney homes, what you should never flush, and the simple habits that keep your pipes clear.

Adam Norton · 18 June 2026

Adam Norton standing at open drain inspection chambers in the garden of a Rose Bay apartment block, June 2026

Case study · 5 min read

Blocked drain Rose Bay: strata apartment call

A strata manager called us in for a blocked communal drain at a multi-storey Rose Bay apartment block. Three separate access points, three different techniques. Here is how the job unfolded.

Adam Norton · 11 June 2026

Child washing hands under a kitchen tap, a reminder that water quality matters for the whole family

Water filtration · 7 min read

Is Sydney tap water safe to drink?

Sydney tap water is safe. It meets every Australian guideline. But safe and high quality are not the same thing. Here is what is actually in the water, what the latest research says, and what filtering changes.

Rebecca Norton · 3 June 2026

Adam Norton and Greg from Norton Plumbing fitting new PVC drain pipe alongside the removed terracotta at a 1930s apartment block on Mount Street Coogee

Case study · 6 min read

Blocked drain Coogee: tree root dig-up

A Coogee strata building had been fighting slow drains for months. Two clearing attempts had already failed. Here is what the camera found, why jetting was not enough, and how the job was done.

Adam Norton · 2 June 2026

Adam Norton from Norton Plumbing installing a new Thermann electric storage hot water system at an Eastern Suburbs Sydney home

Seasonal · 6 min read

Winter plumbing tips for Eastern Suburbs homes

The three things that catch Eastern Suburbs homeowners out every winter: hot water failures, blocked drains after heavy rain, and older pipes under stress. Here's what to check before the cold sets in.

Adam Norton · 2 June 2026

Adam Norton with RIDGID SeeSnake CCTV drain camera at a blocked drain job in South Coogee

Case study · 4 min read

South Coogee blocked drain: tree roots

Saturday morning emergency callout to South Coogee. CCTV found tree roots completely blocking the pipe at 22 metres. Five signs your drain has the same problem.

Adam Norton · 28 May 2026

Puretec FilterWall whole-home water filter installed in a garden setting beside a white picket fence with green landscaping

Water filtration · 7 min read

We're now a Puretec Specialist Installer

Norton Plumbing is now a Puretec Specialist Installer in the Puretec Plumbers Program. Here's what that means for water filtration in Sydney's Eastern Suburbs.

Rebecca Norton · 26 May 2026

Adam Norton next to the Puretec FilterWall whole-home water filter installed at a Clovelly home in Sydney's Eastern Suburbs

Local insights · 6 min read

Whole-home water filter in Clovelly

A look at the Puretec FilterWall whole-home water filter Norton Plumbing installed at a Clovelly home, and why this kind of system suits Eastern Suburbs houses.

Adam Norton · 12 May 2026

Adam Norton beside the Norton Plumbing branded ute in Coogee, showing the $0 callout fee and Master Plumbers NSW badge

Local insights · 7 min read

Plumber Coogee: what we see most on local jobs

Norton Plumbing is a family-owned plumber based in Coogee, serving Sydney's Eastern Suburbs since 2019. Five issues come up on local jobs more than anything else. Here's what they are.

Rebecca Norton · 1 May 2026

Norton Plumbing - plumber working under a sink in a Bondi apartment, Eastern Suburbs Sydney

Local insights · 8 min read

Bondi apartments: the plumbing issues worth knowing about

Norton Plumbing is a family-owned Eastern Suburbs plumber that works on Bondi apartments week in and week out. Here's what goes wrong most often, and where the line sits between common property and your lot.

Rebecca Norton · 30 April 2026

Adam and Blake from Norton Plumbing on a job in Sydney's Eastern Suburbs

DIY checks · 4 min read

Running toilet, dripping tap: when it's a 10-minute fix

Most running toilets and dripping taps are a 10-15 minute DIY fix with $20 in parts. A small share aren't. Here's how to tell which one yours is before you call a plumber.

Adam Norton · 25 April 2026

Inspecting a damp ceiling patch caused by a hidden copper pinhole leak in an Eastern Suburbs Sydney home

Local insights · 6 min read

Eastern Suburbs pipe corrosion: how we spot copper leaks before they get expensive

Copper plumbing in Sydney's Eastern Suburbs ages faster than the same pipework installed inland. Here's what to watch for, how we find pinhole leaks before they get expensive, and what the repair options actually look like.

Adam Norton · 18 April 2026

Tree roots pulled from a blocked terracotta sewer drain at an older Eastern Suburbs Sydney home

Drainage · 8 min read

Tree roots in old clay drains: the Eastern Suburbs problem that never goes away

Half the homes in our service area still have clay sewer pipes from the 1950s and 60s. Why they keep blocking, and what a long-term fix looks like.

Adam Norton · 10 April 2026

Adam Norton from Norton Plumbing servicing a residential hot water system in an Eastern Suburbs Sydney home

DIY checks · 5 min read

Hot water system not working? The quick checks before you call a plumber

Not every hot water failure needs a callout. Here are the five things to check first, and the signs that mean you should pick up the phone.

Adam Norton · 2 April 2026

Adam Norton from Norton Plumbing inspecting flexi hose connections under a kitchen sink in an Eastern Suburbs Sydney home

Emergency · 4 min read

Flexi hose burst under the sink: what to do in the first 5 minutes

Burst flexi hoses are one of the leading causes of internal water damage claims in Australian homes. Here's the five-minute playbook that limits damage.

Adam Norton · 24 March 2026

Adam Norton from Norton Plumbing pressure-testing a gas meter and line for leaks at an Eastern Suburbs Sydney property

Emergency · 4 min read

Gas leak at home: what to do in the first 60 seconds

If you smell gas in your home, here's the order to act in: who to call, what not to touch, and what should happen after Jemena restores supply.

Adam Norton · 15 March 2026

Adam Norton and Blake from Norton Plumbing high-pressure jetting a blocked drain at an Eastern Suburbs Sydney property

Drainage · 8 min read

Blocked drains in Sydney's Eastern Suburbs: why they keep coming back

Why some blocked drains keep coming back in Sydney's Eastern Suburbs, what a real diagnosis looks like, and the long-term fixes that work.

Adam Norton · 8 March 2026

Adam Norton and Blake from Norton Plumbing arriving at a strata maintenance visit in Sydney's Eastern Suburbs

Local insights · 7 min read

Strata plumbing maintenance: a real annual program

What a well-run strata plumbing maintenance program should actually cover in an Eastern Suburbs apartment block, and the red flags that mean it isn't.

Rebecca Norton · 1 March 2026

Got a plumbing question we haven't covered?

Call us — we'd rather give you a straight answer on the phone than see you panic over Google.

Call 0477 858 951
Call 0477 858 951