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Case study · 6 min read

Whole-house filter and reverse osmosis, Clovelly

A Clovelly home now has a Puretec FilterWall on the mains for filtered water at every tap, and reverse osmosis under the kitchen sink for drinking water.

Adam Norton · 10 November 2026

Greg from Norton Plumbing fitting a Puretec FilterWall whole-house water filter on a front garden wall in Clovelly, with the Norton Plumbing ute parked on the street

This Clovelly family first called Norton Plumbing about a leak. Once it was fixed, we left a water filtration brochure on the bench. Some time later they rang back with the brochure in hand. They wanted two things: filtered water at every tap in the house, including the showers, and the best drinking water they could get at the kitchen sink.

One filter can't do both jobs well. So Adam and Greg fitted a Puretec FilterWall F5 on the mains in the front yard, and a Puretec RO270 reverse osmosis system under the kitchen sink. This post covers why the two are paired and what the install involved.

Whole-house filter vs reverse osmosis: what each one does

A whole-house water filter sits on the mains where the water enters the property. Everything after it is filtered: showers, basins, the laundry, the garden tap and the kitchen. The FilterWall is a three-stage system: a washable sediment cartridge, a finer sediment cartridge, then a carbon block. On Puretec's specification it reduces chlorine by up to 98%, along with sediment, and Puretec list the F5 among their systems for reducing PFAS.

Reverse osmosis works differently. It pushes water through a very fine membrane that holds back far smaller particles than a carbon cartridge can. It's slower and only makes sense at one tap, so it goes under the kitchen sink for drinking and cooking water.

Puretec describe a whole-house FilterWall paired with under-sink reverse osmosis as their most thorough setup for reducing PFAS. That pairing is what went into this house.

New copper pipework running from the water meter into a Puretec FilterWall whole-house water filter in a Clovelly front garden
The new copper runs straight from the water meter into the cabinet, so the filter sees every drop before it reaches the house.

Installing the FilterWall in a Clovelly front yard

Most FilterWalls we install go down a side passage or against a back fence. At this house the water meter sits in the front garden behind a rendered wall with a sandstone coping, which is a common layout on Clovelly's sloping streets. The cabinet went on that wall, right beside the meter, so the run from the main is short and nothing in the garden had to be dug up beyond the pipe trench.

Here's what the whole-house install involved:

  • Mounted the FilterWall cabinet on the front wall beside the meter, on timber packers so it sits square on the render.
  • Cut into the incoming copper after the meter and ran it up into the cabinet and back out to the house.
  • Fitted the three cartridges and closed up the cabinet.
  • Commissioned and tested, checked every joint, then ran water through to the taps.
Greg from Norton Plumbing drilling timber packers to mount a Puretec FilterWall cabinet level on a rendered front wall in Clovelly
Greg cutting packers for the cabinet. Old rendered walls are rarely flat, and the cabinet needs to sit level for the door to close properly.
Back of a Puretec FilterWall F5 mounted on a rendered wall in Clovelly, showing the three cartridge housings before the cover goes on
The back of the unit mounted, with the cartridge housings in place before the cover goes on.

The reverse osmosis system under the kitchen sink

Under the sink, the Puretec RO270 was fitted to the cold supply with its own dedicated drinking tap on the bench, so the main kitchen mixer stays as it was. Because the water reaching it has already been through the FilterWall, the reverse osmosis pre-filters do less work, which is one practical reason to pair the two.

Two things worth knowing if you're considering reverse osmosis:

  • It sends some water to drain. That's how the membrane keeps itself clean. It's normal, and it's one reason reverse osmosis goes on the drinking tap rather than the whole house.
  • It needs cupboard space. Most under-sink reverse osmosis systems have a small storage tank as well as the filter housings. Check your sink cupboard before you set your heart on one.
Puretec RO270 under-sink reverse osmosis system with storage tank and separate drinking tap beside the kitchen mixer
How Puretec show the RO270 installed: two pre-filter housings and the membrane under the sink, a storage tank beside them, and a separate drinking tap next to the main mixer. (Puretec product image.)

Signs a whole-house filter plus reverse osmosis suits your home

Not every house needs both. In our experience, the pairing makes sense when:

  • You want filtered water in the shower as well as the kitchen, not just a jug in the fridge.
  • You're still buying bottled water because you don't trust the tap.
  • PFAS is the worry. A whole-house filter alone reduces it. Adding reverse osmosis on the drinking tap is Puretec's recommended step further.
  • You're renovating the kitchen anyway, so the cupboard space and a drinking tap can be planned in.

If you only want better drinking water, an under-sink filter on its own may be enough. The Coogee under-sink case study covers that option. You can also look up the tested quality of your own area's water on Sydney Water's water analysis page.

Finished Puretec FilterWall F5 whole-house water filter on a rendered front wall with sandstone coping in Clovelly
Finished. The cabinet sits neatly under the sandstone coping, and the whole house now runs on filtered water.

How to reach Norton Plumbing

Norton Plumbing is a family-owned Eastern Suburbs plumbing business and a Puretec Specialist Plumber. Adam Norton holds NSW plumbing licence 397768C and does the filtration assessments himself. Call 0477 858 951 to book a free visit. We'll look at where your main runs, what space you have under the sink and which setup suits the house. See our water filtration page for whole-house and under-sink options side by side, or our Clovelly plumber page for everything else we do locally.

Frequently asked

Common questions

Do I need reverse osmosis if I have a whole-house water filter?
Not always. A whole-house filter reduces chlorine, sediment and, on the F5, PFAS at every tap. Reverse osmosis goes further at the drinking tap, holding back much finer particles. If drinking water quality is the main concern, the two together give the most thorough result. Many households are happy with the whole-house filter alone.
Can a whole-house water filter go in the front yard?
Yes. It needs to sit on the incoming main, usually close to the water meter, on a solid wall or frame with room to open the cabinet for cartridge changes. If the meter is in the front garden, mounting the cabinet beside it keeps the pipe run short. The cabinet is weatherproof and lockable.
Does reverse osmosis waste water?
It sends some water to drain while it filters. That's how the membrane flushes itself and stays clear. The amount depends on the system and the mains pressure. It's one reason reverse osmosis is fitted to a single drinking tap rather than the whole house.
How often do the cartridges need changing?
FilterWall cartridges are usually changed around every 12 months, depending on water use. Reverse osmosis pre-filters are changed on a similar cycle, and the membrane lasts longer. We typically book the first service for both at the same visit so nothing gets missed.

Related service

Water Filtration

Whole-home Puretec FilterWall installation in Eastern Suburbs Sydney - two-stage sediment and carbon filtering for every tap in the house

See our water filtration page

Thinking about filtered water at home?

Whole-house and under-sink filtration set out side by side, with what each one treats and where it goes.

See water filtration options

Need a plumber in the Eastern Suburbs?

Call 0477 858 951
Call 0477 858 951