Master Plumbers NSW  |  Licence #397768C  |  5★ Google

Master Plumbers NSW member

Norton Plumbing

Plumber in Kensington

$0 callout fee. Fixed pricing, quoted upfront. 24/7 emergency service across Sydney's Eastern Suburbs.

5.0★★★★★(101 reviews)Master Plumbers NSWLicence #397768CFamily Owned
Call 0477 858 951
$0 CALL OUT FEEFIXED PRICE PLUMBINGON-SITE IN 30 MINS5★ GOOGLE RATEDFAMILY OWNED$0 CALL OUT FEEFIXED PRICE PLUMBINGON-SITE IN 30 MINS5★ GOOGLE RATEDFAMILY OWNED

What Our Clients Say

Excellent
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Tom Allen

3 months ago

★★★★★

Plumber provided great and efficient service in the Paddington area! Fixed a tap pretty quickly and efficiently.

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Cathy Ellis

3 months ago

★★★★★

I cannot recommend Adam highly enough. He is incredibly responsive and professional and always gets the job done every time! If you are looking for a reliable, honest, and highly skilled plumber, look no further than Adam. He will be my first call for any future plumbing work without hesitation. Five stars - absolutely deserved!

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Raz Infinex

3 months ago

★★★★★

We used Norton Plumbing last minute for an emergency in our gym bathroom. They were onsite promptly within 30mins, talked us through the issue (and educated us on how we could prevent it from happening again), fixed the problem, and left it clean and tidy. The team was awesome to deal with - would definitely recommend.

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Andrew Pahlman

3 months ago

★★★★★

Adam has helped us on several occasions. Always reliable, friendly, professional with good quality results.

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Nathan Smith

4 months ago

★★★★★

Adam and his team did a very efficient and tidy job for us. Professional all the way through. Competitive pricing. Highly recommend.

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Tim Joiner

4 months ago

★★★★★

Cannot recommend enough. Adam was polite, professional and really didn't waste any time. Was accommodating last minute and made special effort to ensure he didn't need to come back. Extremely good value for service. 11/10!

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Rachel Wach

4 months ago

★★★★★

For the first time, I am extremely happy about plumbing services. Adam and his team were quick to respond. When it appeared that the problem wasn't totally solved, Adam came back straight away to assess the problem, even though it was a Sunday. He removed 3/4 meters of blockage in the kitchen pipe!

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Greer Wiles

4 months ago

★★★★★

I've been living in Sydney for 8 years. Couldn't recommend a better plumber. Adam's always been reliable, thorough, clear with his advice and extremely prompt with fixing issues. He's extremely tidy, always cleans up after jobs and competitively priced.

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Nicole A

3 years ago

★★★★★

Adam is an absolute legend! He helped me turn a very sad looking bathroom into a functional usable space on a tight budget. He is patient, knowledgeable and a genuine and honest human. His quote was very reasonable, he was responsive, communicated well and turned up when he said he would.

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Deena Chaffey

3 years ago

★★★★★

New plumbing and installation of outdoor shower in a very difficult position. Adam is everything you need in a tradesman. Respectful, punctual, knowledgeable. Communication was easy. He came up with an excellent solution to what others thought too difficult. He's in my contacts now… Adam the Great Plumber.

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Dean Mack

4 years ago

★★★★★

I look after a large mixed-use building in Bondi Beach. Adam is our go-to plumber for any plumbing related issues due to his responsiveness, expertise and pricing. Adam has been involved with everything from simple tap repairs to complicated water leak investigations. Would highly recommend.

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Nicholas Bouris

4 years ago

★★★★★

Adam was unreal, he helped me finish my renovation after the original plumber got stuck in his LGA due to COVID. His knowledge was superb and he knew exactly how to finish the job. He is a polite and professional guy and his prices were very reasonable. No hidden surprises.

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Luke Humphries

4 years ago

★★★★★

We contacted Norton Plumbing Services when our hot water system stopped working. Their level of professionalism, customer service and communication was second to none. They offered several solutions to what best suited our needs, and had hot water back on before the end of the day.

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Debra Thompson

4 years ago

★★★★★

Adam's customer service is second to none. He went above and beyond to assist, including after hours, to sort a significant pipe leak. I cannot recommend him highly enough. Very professional!

Who We Are

Kensington Plumber - Fast, Affordable & Near You

Hello, we're Adam and Rebecca, owners of Norton Plumbing based in Coogee, right around the corner from Kensington. We know Kensington buildings, the salt-corroded copper and tree roots in the old clay drains.

When you call, you're dealing with Adam or Rebecca, the family that owns Norton Plumbing and stands behind every fix, upgrade or install. We don't have a call centre. If a job needs another set of hands, it's Greg, our lead tradesman and part of the small team we trust, doing right by our neighbours in Kensington.

We are available around the clock, 24/7. Contact our friendly team directly on 0477 858 951 for quality plumbing across the Eastern Suburbs.

Most Kensington homes: Post-war brick homes, 1960s units, newer medium-density

15+years experience
Familyowned + operated
24/7emergency service
5★Google rated
Adam and Rebecca, owners of Norton Plumbing, at Coogee Beach

Residential Repairs

Your home plumber in Kensington

Dripping taps, blocked drains, burst pipes, hot water failures. The everyday problems that need fixing today, not next week. Adam, Rebecca and the team know Kensington homes inside out. Kensington mixes post-war brick homes, 1960s unit blocks and newer medium-density. The unit blocks bring shared-sewer-line disputes and strata maintenance. Older rentals show their age with gas-fitting compliance issues, and pre-1970 homes often have stormwater illegally connected to sewer.

  • Blocked Drains
  • Hot Water Systems
  • Leak Detection
  • Gas Fitting
  • Tap & Toilet Repairs
Get a Free Quote
Adam from Norton Plumbing working under a kitchen sink in Kensington

Emergency & Specialist

Emergency Plumbing - No callout fee during business hours

Burst pipe at 2am? Flexi hose flooding the kitchen? Gas leak? Blocked drain with overflowing sewage? We're in Coogee - 30 minutes to Kensington. We quote upfront before touching a tool. If it takes longer than expected, that's on us.

  • Emergency Plumbing
  • Pipe Relining
Call 0477 858 951
Adam clearing tree roots from a blocked drain in Kensington

Strata & Commercial

Reliable strata services

We provide tailored annual maintenance programs and inspections for strata properties across the Eastern Suburbs. Our services include detailed CCTV drain assessments and efficient, cost-effective solutions such as pipe relining where suitable. All findings are presented in clear, AGM-ready reports with supporting imagery to assist with informed planning and budgeting.

  • Strata Plumbing
Request a Quote
Adam and the team with the Norton Plumbing truck in Kensington

Get a Free Quote

Tell us what's going on - we're available 24/7

Fill in the form and hit send - your details come straight to Adam and Rebecca and we'll call you back. Prefer to chat or talk now? WhatsApp and phone are right there too.

$0 callout fee. Fixed pricing, quoted upfront before work starts. No surprises.

Call 0477 858 951

Enquire Now!

$0 callout, fixed pricing. We'll call you straight back.

Call us

Hit send and your details come straight to the Norton team.

Frequently Asked Questions

We provide upfront, fixed pricing, quoted and agreed before any work begins. Every job is different, so we assess, explain, and quote before we touch a tool. No surprises on the invoice, and we'll work with you to find the best-value repair that meets your needs and budget.

No callout fee during business hours. For after-hours emergency calls, we explain any callout fee on the phone so you can decide whether to go ahead.

We're based on Berwick Street in Coogee. For emergencies, we aim to be on-site within 30 minutes of Kensington. For standard jobs, we'll book you in same-day or next-day.

Yes, and this is a common pattern in Kensington's 1960s unit blocks. The recurring blockages usually originate in the shared sewer line (common property), but individual lot owners end up paying for emergency clears before anyone identifies the root cause. We run CCTV through the common sewer to find exactly where the problem is - tree roots from council street trees, collapsed pipe sections, or joint failures - and provide a report that separates lot vs common property responsibility. Once the committee can see what's actually happening on camera, the dispute usually resolves because the evidence is clear.

Running out of hot water in a family home usually means the existing system is undersized for current demand. Many post-war Kensington homes were fitted with hot water systems sized for 2-3 people, and when the family grows to 4-5, the system can't keep up. Options include upgrading to a larger tank, switching to continuous-flow gas (which never runs out because it heats on demand), or installing a heat pump with a larger capacity. We assess your household's actual demand - number of people, bathrooms, and peak usage patterns - and recommend the right size.

Yes. Unexplained high water bills are one of the most common reasons Kensington homeowners call us. The leak is often underground or inside a wall cavity where you can't see it. We start by reading your water meter, turning off all fixtures, and watching whether the meter keeps ticking - if it does, there's a leak on your side of the meter. From there, we use acoustic listening equipment to narrow down the location. Common culprits in Kensington's post-war homes are corroded copper supply lines under concrete paths, leaking toilet cisterns that run silently, and failing flexi hoses behind walls.

Yes, and it's a sensible step between tenancies. Older Kensington rental properties - particularly the 1960s unit blocks and post-war homes around Todman Avenue and Doncaster Avenue - often have gas connections that haven't been checked in years. We inspect all gas appliances, test for leaks on the supply pipework, check rubber hose expiry dates, assess burner condition, and issue a compliance certificate once everything passes. If anything needs correcting, we quote the work so it can be sorted before the next tenancy.

Yes. Kensington rental properties near UNSW see higher wear on taps and toilets than owner-occupied homes because of tenant turnover and the intensity of use in shared households. Common jobs are washer replacements on dripping taps, cartridge swaps on mixer taps, and inlet valve replacements on running toilets. We carry all common parts in the van. Invoicing to the property manager or landlord is standard, and we provide written job reports with photos for trust account and tenant records.

Yes, and it's one of the most common relining jobs we do in Kensington. Shared sewer lines in 1960s unit blocks are typically clay or cast iron, now 60-plus years old, with roots from council street trees entering at joints. Excavation would mean digging up the common driveway or garden, coordinating with all lot owners, and paying for reinstatement. Relining is done from small access pits, the driveway stays in service, and the seamless new liner stops roots from re-entering permanently. We provide a strata-format quote for committee approval.

From our Coogee office, Kensington is about 10 minutes by van via Anzac Parade or Rainbow Street. It's within our core service area and we attend regularly. During business hours, response is typically within 30-45 minutes. For burst pipes, the first step is always to turn off the water at the mains tap near the meter, which stops further damage while we're on the way. After-hours rate is explained on the phone before we head out.

Yes, and clear documentation is the key to resolving these disputes. Most plumbing disputes in Kensington unit blocks come down to the question of whether the issue is lot property or common property. We assess each job, identify where the problem sits under the strata plan, and document our finding with CCTV footage and photos before any work is quoted. When both parties can see the evidence, the dispute usually resolves. We provide all reports in committee-format with clear scope, pricing, and responsibility allocation.

It depends on the cause. A whole-home Puretec filter removes mains sediment and the chlorine taste at every tap, so it's a real improvement on the water Sydney Water delivers. But intermittent discolouration in older homes is usually rust stirred up from corroded internal pipework, and that sits downstream of the filter, so a whole-home unit won't catch it. If the dirty water is coming from your own pipes, the best fix could be an under sink filter at the tap you drink from. We'll work out which one you're dealing with during a free on-site quote.

Tree roots are the number one cause of blocked drains in the Eastern Suburbs. We clear the roots with high-pressure jetting, then use CCTV to check if the pipe is damaged. If it is, we can reline it without digging up your yard.

Every 5 years. A 2025 Suncorp study of more than 22,000 claims found burst flexi hoses cause around 1 in 10 household water damage claims, with the average repair bill over $27,500. Check the date stamp on yours.

The plumbing problems we see most often in Kensington are: shared sewer lines in older unit blocks causing strata disputes; tree-root intrusion from street trees on council verges; gas fitting compliance issues in older rental properties; hot water systems undersized for growing families; pre-1970 homes with stormwater illegally connected to sewer.

Want to understand our pricing approach before calling? How we price jobs

Need a plumber in Kensington?

No callout fee. Fixed pricing. Licensed and insured.

Call 0477 858 951
Call 0477 858 951