Our Services
Water Filtration
Whole-home Puretec FilterWall installation in Eastern Suburbs Sydney - two-stage sediment and carbon filtering for every tap in the house
Sydney tap water is safe to drink, but safe and pleasant are not the same thing: the chlorine taste, the smell, the effect on sensitive skin and hair. Norton Plumbing fits whole-home Puretec filtration on your incoming mains, so every tap in the house runs cleaner, better-tasting water. We are Puretec Specialist Plumbers for the Eastern Suburbs, and most homes are done in a single afternoon.
Our Process
How we handle water filtration
On-site assessment of where the FilterWall will sit, typically outside near the main water line, ideally undercover and shaded from direct sun
Isolation and prep of the incoming main, including a pressure check (Sydney mains typically run 500-600 kPa) and installation of a pressure-limiting valve if needed
Mounting the FilterWall housing on a structural wall or post, plumbed in copper to the main and back out to the house feed
Cartridges fitted: Stage 1 sediment cartridge catches sand, rust and silt from the mains supply; Stage 2 activated carbon block removes chlorine taste, odour and chemical residues
Commissioning: flush the system, leak-test under live pressure, and walk you through cartridge replacement intervals and how to isolate for servicing
Benefits
Benefits of filtered water at every tap
Better-tasting water at every tap, with no chlorine after-taste
Removes sediment and rust that damage tapware, kettles and appliances
Softer skin and hair from showering, and less chlorine smell in steam
Longer life for your washing machine, dishwasher and hot water system
Better cooking and brewing. Coffee, tea, ice and food prep all change
No more bottled water, and the plastic that comes with it
Need water filtration sorted? Get in touch.
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Why Norton
Why choose Norton Plumbing
$0 Callout Fee
No charge just to show up. You only pay for the work.
Fixed Pricing
Quoted upfront before we start. No surprises, ever.
30-Min Response
Based in Coogee. 30 minutes to most Eastern Suburbs locations.
5★ Google
92 five-star reviews from real customers.
Licensed & Insured
Licence #397768C. Master Plumbers NSW member.
15+ Years Local
Adam, Rebecca and the team know Eastern Suburbs plumbing inside out.
Pricing
We quote whole-home Puretec FilterWall installs upfront, after assessing your property and the existing mainline setup. Fixed pricing, agreed before any work begins. No callout fee. Final price depends on access, distance from the main, whether a pressure-limiting valve is needed, and any pre-filter mainline work. Both Stage 1 and Stage 2 cartridges are included in every install.
Quoted and agreed upfront before any work begins.
When to Call
- Chlorine taste or 'pool' smell from your taps, especially in summer
- Sediment or rust-coloured water from cold taps after the mains have been off
- White scale building up on tapware, showerheads and kettle elements
- Black flakes in your shower filter or hot water cartridge
- Concerns about water quality for a new baby, immunocompromised household, or food-prep-heavy kitchen
- Older home (pre-1985) with original galvanised or copper pipework
Prevention Tips
- Replace Stage 1 sediment cartridge every 6-12 months. Sooner if water is visibly dirty after mainline work
- Replace Stage 2 carbon cartridge every 12-15 months. A return of chlorine taste is your cue
- Service-isolate the system before any cartridge change. We'll show you how in 60 seconds
- Keep the housing shaded. UV degrades the seals over years
- Note install date and cartridge change dates inside the housing door so the next plumber (or you) has a record
Common Questions
Water Filtration FAQ
Whether you need whole-home filtration in Sydney depends on your house, not just the water. Sydney Water uses chlorine as its primary disinfectant, and most people taste it. Older Eastern Suburbs homes built before 1985 also shed sediment and rust from ageing copper or galvanised pipework. If you've noticed chlorine taste, white scale or discoloured water after a mains-off event, a whole-home filter solves it at every tap.
Whole-home Puretec FilterWall installs in the Eastern Suburbs are quoted on-site after we assess your property and existing mainline setup. No callout fee. Fixed pricing, agreed before any work begins. Final cost depends on access, distance from the main, whether a pressure-limiting valve is needed, and any pre-filter mainline work. Both Stage 1 and Stage 2 cartridges are included in every install.
An under-sink filter cleans water at one tap, usually the kitchen sink. A whole-home filter cleans every tap, every shower, the washing machine and the toilets. For older Sydney homes where sediment damages appliances and chlorinated water dries skin in the shower, whole-home is the better answer. Under-sink is cheaper upfront but only solves the drinking-water problem.
Yes. Sydney tap water meets Australian Drinking Water Guidelines and is safe to drink straight from the tap. People fit filters for taste, smell and sediment, not safety. Sydney Water uses chlorine for disinfection (not chloramine), and most people can taste it. Older Eastern Suburbs pipework can also add sediment. A whole-home filter removes both.
The Puretec FilterWall is a two-stage system. Stage 1 is a sediment cartridge that catches sand, rust and silt from the mains supply. Stage 2 is an activated carbon block that removes chlorine taste and odour, plus chemical residues like pesticides and trace VOCs. It does not soften hard water. That's a different system.
Cartridge life depends on your water and household size. As a guide: the Stage 1 sediment cartridge needs replacing every 6-12 months (sooner if water is visibly dirty or after mainline work), and the Stage 2 carbon cartridge every 12-15 months. Most Eastern Suburbs households on town water get a year out of both. We label your install date inside the door so you know.
The FilterWall mounts outside, near where your water main enters the house, usually on a structural wall or post under cover, shaded from direct sun. The housing is a registered design (slimline grey or white) so it sits flush against fences or garage walls. Sydney mains pressure typically runs 500-600 kPa, so we fit a pressure-limiting valve if your home doesn't already have one.
Yes. Any whole-home filter installed on the mains side of your water supply in NSW must be done by a licensed plumber. Norton Plumbing is licence #397768C and a Master Plumbers NSW member. We handle the install end-to-end: assessment, fit, commissioning, and walk-through of cartridge changes. Cartridge replacement itself you can do yourself once we show you.
Water Filtration by Suburb
Recent jobs
Real Water Filtration jobs across the Eastern Suburbs
A look at how Norton Plumbing has handled real water filtration jobs for local homes and strata buildings, with photos from the job.
Water filtration · 5 min read
Water filtration FAQs for Sydney homes
Straight answers to the questions we hear most as Puretec Specialist Installers: whether you need filtration, what it removes, treating rainwater, and how often cartridges need changing.
Norton Plumbing · 25 June 2026
Water filtration · 6 min read
Which water filter is right for your home?
Whole-home FilterWall, undersink tap filter, reverse osmosis, or shower filter - Norton Plumbing explains the difference and how to choose the right Puretec system for your Eastern Suburbs home.
Rebecca Norton · 19 June 2026
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